Privacy Policy

1. Who We Are

Binaa Lab (“Binaa Labs”, “we”, “our”, or “us”) is a software studio registered in Dubai, United Arab Emirates. We build custom web applications, mobile apps, process automation, and system integrations for businesses in the Gulf and wider MENA region. This Privacy Policy explains how we handle information collected through our website at binaalabs.com (the “Site”).

2. Information We Collect

2.1 Information You Give Us

When you fill in the contact form on our Site, you provide us with your name, email address, company name, phone number, and a description of your project. We use this solely to respond to your enquiry and to provide the free system audit you requested.

2.2 Information Collected Automatically

When you visit the Site, standard web-server logs and analytics tools may automatically record your IP address, browser type, referring URL, pages visited, and the time and date of your visit. This data is used in aggregate to understand how the Site is used and to improve it.

2.3 Cookies and Local Storage

The Site stores a single preference in your browser’s localStorage: your chosen colour theme (light or dark). This value never leaves your device and is not linked to any personal identifier. We do not use advertising cookies or third-party tracking cookies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and deliver the free audit you requested.
• Communicate with you about potential or ongoing projects.
• Improve the performance and content of the Site.
• Comply with applicable legal obligations.

We do not use your personal information for automated decision-making or profiling, and we do not sell, rent, or trade your information with third parties for their marketing purposes.

4. Legal Basis for Processing (GDPR / UAE PDPL)

Where applicable, we rely on the following legal bases to process your personal data:

• Legitimate interests: responding to business enquiries you initiate through our contact form.
• Legal obligation: complying with applicable UAE and international law.
• Consent: where you have explicitly agreed to a specific use of your data.

5. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following limited circumstances:

• Service providers: we use third-party tools (such as email delivery and hosting providers) that process data on our behalf under strict confidentiality agreements.
• Legal requirements: if required by law, court order, or governmental authority in the UAE or another applicable jurisdiction.
• Business transfer: in the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred as part of that transaction.

6. Data Retention

We retain enquiry and contact information for as long as is necessary to respond to you and for a reasonable period thereafter in case you re-engage with us, or as required by applicable law. When data is no longer needed, we delete or anonymise it securely.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data in transit is encrypted using TLS. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict how we process your data.
• Request a portable copy of your data.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at admin@binaalabs.com. We will respond within 30 days.

9. International Transfers

Our hosting infrastructure may be located outside the UAE. Where we transfer personal data internationally, we take steps to ensure it receives an equivalent level of protection in accordance with applicable data protection laws.

10. Children’s Privacy

Our Site is directed at businesses and professionals. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: